Delivery and tracking

 

 

DELIVERY

We do everything we can to guarantee you the best delivery times. Orders placed over the internet are processed and delivered within 24-48 hours (except holidays and weekends). 

If a product is no longer in stock, you will be informed when it becomes available, if you provide your email address on the product form.

FREE SHIPPING

Delivery is free to a parcel pick-up point in FRANCE only. Free delivery is available from €140 spent. 
Consult the table below for the different tariffs.

DELIVERY METHODS

Colissimo Delivery to the Post Office or parcel pick-up point and instructions : France / Germany / Austria / Spain / Italy / Belgium / Luxembourg / Netherlands / Slovenia / Slovakia / Portugal / Lithuania / Estonia / Latvia / Poland
Pick up your parcel directly from the pick-up point.
Delivery within 24-48 hours for France, 72 hours for other countries.

Colissimo (signature required) : FRANCE ONLY
Home delivery (signature required)
Delivery within 48 hours.

DPD Predict : France / Germany / Austria / Spain / Italy / Belgium / Luxembourg / Netherlands / Slovenia / Portugal / Lithuania / Estonia / Latvia / Greece
Delivery within 24-48 hours.

DPD Parcel Pick-up : free delivery in FRANCE ONLY
Pick up your parcel from a pick-up point.
Delivery within 24-48 hours

FEES

COUNTRIESDELIVERY METHODSTIMESDELIVERY FEES
FRANCECOLISSIMO PICK-UP POINT24-48 hours€5
COLISSIMO (SIGNATURE REQUIRED)48 hours€7
DPD PREDICT24-48 hours€5
DPD PICK-UP POINT24-48 hoursFREE
GERMANYDPD PREDICT24-48 hours€5
COLISSIMO PICK-UP POINT72 hoursFREE
AUSTRIADPD PREDICT24-48 hours€10
COLISSIMO PICK-UP POINT72 hoursFREE
BELGIUMDPD PREDICT24-48 hours€10
COLISSIMO PICK-UP POINT72 hoursFREE
SPAINDPD PREDICT24-48 hours€10
COLISSIMO PICK-UP POINT72 hoursFREE
ITALYDPD PREDICT24-48 hours€10
COLISSIMO PICK-UP POINT72 hoursFREE
LUXEMBOURGDPD PREDICT24-48 hours€10
COLISSIMO PICK-UP POINT72 hoursFREE
NETHERLANDSDPD PREDICT24-48 hours€10
COLISSIMO PICK-UP POINT72 hoursFREE
PORTUGALDPD PREDICT24-48 hours€15
COLISSIMO PICK-UP POINT72 hoursFREE
SLOVENIADPD PREDICT24-48 hours€10
COLISSIMO PICK-UP POINT72 hoursFREE
LITHUANIADPD PREDICT24-48 hours€15
COLISSIMO PICK-UP POINT72 hoursFREE
ESTONIADPD PREDICT24-48 hours€15
COLISSIMO PICK-UP POINT72 hoursFREE
GREECEDPD PREDICT24-48 hours€30
LATVIADPD PREDICT24-48 hours€15
COLISSIMO PICK-UP POINT72 hoursFREE
SLOVAKIACOLISSIMO PICK-UP POINT72 hoursFREE
POLANDCOLISSIMO PICK-UP POINT72 hoursFREE

RETURN PRODUCT

If you would like to return or exchange a product, please contact us here and follow the instructions on our page here


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Call us on
+33 9 71 00 10 48