At Therm-ic, we'd like to reward your loyalty, so we've set up a loyalty programme.
For each purchase made on our website (www.therm-ic.com), you'll earn a €1 reward for every €30 spent. These rewards are automatically added to your account:
30€ spent = 1€ reward
Once you have earned at least €10 in rewards (from several orders, for example), you can convert them into a voucher. The voucher earned is then valid for 14 days. Before being converted into a voucher, your rewards are valid indefinitely. This gives you time to update your equipment as necessary and choose when you wish to use your points.
To view your rewards points/convert them into a voucher, go to My account/My rewards account.
Vouchers can be used on purchases of €50 or more.
Do you love our products? Would you like to share them with your friends and family? You can now refer them. It's a win-win situation! You and your referral will both receive rewards.
Refer your friends and receive a €5 reward for each referral who places an order on our site. Upon registration, your friend will also receive a discount voucher worth €10, which can be used immediately (with a minimum purchase of €50).
Where can I find my vouchers?
Loyalty account: You can find your history as well as the vouchers in your account, on the "My rewards account" tab.
Referral account: You can find your entire referral history (including statistics) in the "Sponsorship program" tab.
When will my loyalty voucher be available?
Your rewards can be converted into a voucher once you have accrued a minimum of €10 in rewards (via the loyalty programme and/or via the referral programme).
When can I use my vouchers?
You can use them whenever you'd like. To convert your reward balance into a voucher, go to your account under "My rewards account" and convert your rewards. It's up to you to choose the amount you wish to convert. Once the rewards have been converted into a voucher, you'll have 14 days to redeem the voucher on a minimum purchase of €50 (promo code to be validated in your cart).
For any other questions, please feel free to contact us via the contact form.