Proper use, maintenance and care are essential to ensure the reliability and long-life of your Therm-ic system. Therefore, we have compiled some general tips and advice which shall help you use our warming systems to their full capacity.
For more detailed safety instructions and function descriptions please download the user manual of your respective product.
Fully charge the battery before each use and make sure that it is properly connected. Do not set your device to level 3 for more than a few minutes. Continuous operation on level 3 may cause overheating. Caution, risk of burning! An optimum heating performance can only be achieved when the products are dry.
In order to ensure a longer life of your product, we recommend you store the battery half charged in a cool and dry place (from 5°C / 41°F to 20°C / 68°F). When storing your battery, you must make sure that it is not connected to the device (beanie, glove, sole) or the charger. In general you should use the battery regularly. If you do not use the battery for more than six months, you need to discharge it and charge it again to half-life. Repeat this process every six months. The proper storage of the battery maximizes its performance and lifetime.
The drying temperature should not exceed 60°C / 140°F. Therefore, never dry Therm-ic products in the dryer or on a radiator. Clean the dirty products with a damp cloth or remove the dirt with a clothes brush. Do not under any circumstances wash Therm-ic products in a washing machine or by hand.
If you intend to throw away your Term-ic product, then please consider the environment and dispose of it in accordance with the regulations of your country. Similarly, please recycle the packaging. Please separate the battery from the product and dispose of it at one of the designated recycling facilities in your area.