Payments and claims
What are the different payment methods?  

Payment for the Products is by credit card (Visa, MasterCard, American Express) or PayPal.

How can I cancel my order?  

Quickly contact our customer service by phone on +33 9 71 00 10 48  or via our instant messenger or by filling in our contact form specifying as object "order": CONTACT US

Our opening hours: Monday, Tuesday and Thursday: 10:30 to 12:30 / 14:30 to 17:00 - Fridays: 10:30 to 12:30 / 14:30 to 16:00

What is the repayment period?

We refund products within 30 days after the date of receipt of your products on our premises. Products must be clean, unworn, unwashed and returned in their original packaging with the label and proof of purchase. 

Credit Card: refund on the account of the same credit card used at the time of payment. 

PayPal: refund on the PayPal account used at the time of payment.

Can I pay on reception of the order?

No, it’s not possible to pay upon reception. In order to validate your order, you must pay for the article.

Do I have a retraction period?

You have 30 days to cancel or return your order.

How do I return an article?

In order to return a product, we invite you to contact us directly here

Secure payment

Call us on
+33 9 71 00 10 48