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Delivery
From which country can I order?

Currently we deliver to France, Belgium, Italy, Spain, Germany, Austria, Netherlands, Luxembourg, Portugal, Greece, Slovenia, Estonia, Latvia and Lithuania.


How long does the order take to be prepared?

Your order is processed within 48 hours.


What is the delivery time?

We try to guarantee you the best delivery time possible. Once the order has been processed, the parcel is delivered to your door in 24-48 hours.


What are the different delivery modes?

Colissimo Relais Pickup & Deposit boxes: FRANCE ONLY
Collect your order directly from a pickup point.
Delivery in 24-48h

Colissimo signature: FRANCE ONLY
Delivery to your door against signature
Delivery in 48h

DPD Predict: France / Germany / Austria / Spain / Italy / Belgium / Luxembourg / Netherlands / Slovenia / Portugal / Lithuania / Estonia / Latvia / Greece
Delivery in 24-48h

DPD Pickup Relais Colis: free delivery in FRANCE ONLY
Collect your package from a pickup point.
Delivery in 24-48h


What are the delivery costs?

Here are the different delivery costs:

COUNTRY

MODES DE LIVRAISON

DELIVERY TIME

DELIVERY COSTS

FRANCE

COLISSIMO RELAIS

24-48h

5€

COLISSIMO SIGNATURE

48h

7€

DPD PREDICT

24-48h

6€

DPD PICKUP RELAIS COLIS

24-48h

FREE

GERMANY

DPD PREDICT

24-48h

5€

BELGIUM

DPD PREDICT

24-48h

10€

SPAIN

DPD PREDICT

24-48h

10€

ITALY

DPD PREDICT

24-48h

10€

AUSTRIA

DPD PREDICT

24-48h

10€

LUXEMBOURG

DPD PREDICT

24-48h

10€

NETHERLANDS

DPD PREDICT

24-48h

10€

PORTUGAL

DPD PREDICT

24-48h

15€

SLOVENIA

DPD PREDICT

24-48h

10€

LITHUANIA

DPD PREDICT

24-48h

15€

ESTONIA

DPD PREDICT

24-48h

15€

GREECE

DPD PREDICT

24-48h

30€

LATVIA

DPD PREDICT

24-48h

15€


How can I obtain free delivery?

Delivery is free to collection points in France and the delivery costs are offered for purchases of 140 € and over.


How can I track my order?

When your parcel leaves our warehouse, we will send you a shipping confirmation by e-mail. In this e-mail, a link will allow you to track your package online. You will be able to check the status of your order at any time on your account.


Secure payment

Fast delivery
in 1/3 days

Free delivery
to pickup locations

Contact us 
service@therm-ic.com